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Data Protection Statement.

 

A. Controller

We are pleased that you are visiting a web site of Volkswagen AG, Berliner Ring 2, 38440 Wolfsburg, kundenbetreuung@volkswagen.de, registered in the Commercial Register of the Municipal Court of Bonn Braunschweig under No. HRB100848 (Commercial Register, Section B) (“Volkswagen AG”). In the following, we should like to inform you on the collection, processing and usage of your data.

B. General Information

In principle, you can visit the websites of Volkswagen AG without disclosing to us who you are. We will in this case receive only the following protocol data in automated fashion:

  • an anonymous cookie ID from which your IP address cannot be deduced,
  • the operating system and browser that you are using and your screen resolution setting,
  • the date and time of your visit,
  • which of our websites you visited, and
  • the website you were on just before you visited us. 

Insofar as the following sections contain nothing to the contrary, the data processing is undertaken exclusively by Volkswagen AG. 

C. Collection, Processing, and Use of Your Personal Data

Your personal data include such things as your name, address, telephone number, and e-mail address. Personal data are only collected, processed, and/or used if you choose to provide us with this information, for instance when entering into, defining the content of, or modifying a contractual relationship with us, or when registering for personalized services. Furthermore, no use will be made of your personal data un-less you have previously given your consent. 

D. Your Rights

You may assert your rights below against Volkswagen AG at any time upon a free-of-charge basis. For further information concerning the exercise of your rights, please see section E.

Right of Access by the Data Subject: You shall have the right to receive information from us regarding the processing of your personal data.

Right to Rectification: You shall have the right to demand that we correct your personal data which are incorrect and/or incomplete.

Right to Erasure: You shall have the right, in the event that the requirements specified in Art. 17 of the GDPR have been met, to demand the deletion of your data. Thus, in accordance with this Article 17, for example, you may demand the deletion of your data insofar as these data are no longer required for the purposes for which they were collected.  Furthermore, you may demand the deletion of these data if we process your data based upon the consent which you have granted and you then withdraw this consent.

Right to Restriction of Processing: You shall have the right to demand the restriction of the processing of your data if the requirements specified in Art. 18 of the GDPR have been fulfilled. This is, for example, the case if you dispute the correctness of your data. For the duration of the verification of the correctness of the data, you may demand the restriction of the processing.

Right to Object: Insofar as the processing is [undertaken] based upon an overriding interest or your data are used for the purposes of direct advertising, you shall have the right to object to the processing of your data. An objection shall be permissible (sic!) if the processing either is carried out in the public interest or in the exercising of official authority or owing to a justified interest of Volkswagen AG or of a third party. In the event that you object, we request that you state your reasons to us regarding why you are objecting to the data processing. In addition, you shall have the right to object to the data processing for the purposes of direct advertising. This shall also be valid for profiling insofar as this is undertaken in conjunction with the direct advertising.

Right to Data Portability: Insofar as the data processing is undertaken based upon a consent or a fulfilment of a contractual agreement and this is also undertaken while using an automated processing system, you shall have the right to receive your data in a structured, commonplace and machine-readable format and to transfer these data to another data processing service provider.

Right of Revocation: Insofar as the data processing is undertaken based upon a consent, you shall have the right to withdraw your consent for the data processing, with effectiveness for the future, at any time and upon a free-of-charge basis, by using the following address: datenschutz@volkswagen.de or by using the contact data provided in the Imprint section.

Right to Complain: You shall also have the right to complain to a government supervisory authority (e.g. to the State Data Protection Officer for Lower Saxony, Germany) regarding our processing of your data.

E. Tracking

This website uses the web service Adobe Analytics and Adobe Dynamic Tag Manager to evaluate the users' visits to the site. The data processing shall be undertaken for the purposes of advertising, market research or the requirements-based designing of our web site (in accordance with Section 15 Para. 3 of the German Telemedia Act (Telemediengesetz).

For purposes of this evaluation, cookies are stored on your end device and used to collect corresponding information that is also stored on the servers of Adobe Systems Software Ireland Limited ("Adobe"). Access to the information by Adobe Systems Incorporated domiciled in the USA cannot be excluded, so that a corresponding EU standard agreement (adequate guarantees regarding data processing in non-EU countries) was concluded. You shall have the right to be informed of this standard agreement in the course of the disclosure.

You may reject the collection and processing of data at any time with future effect by changing your browser setting to prevent the storage of cookies or by clicking Opt Out. Please note that your rejection involves setting an opt-out cookie and is therefore only effective if your browser is configured to permit the use of cookies. If you delete this cookie, use a different browser, or switch to a different device, you will have to repeat the process for opting out of Adobe Analytics. If you delete all of your cookies, this will delete the aforementioned cookie as well, so that it must then be re-installed. Please see our Cookie Policy for more information on cookies.

It is not possible to attribute the information stored on Adobe's servers directly to individual persons because Adobe Analytics is used with the settings "Before Geo-Lookup: Replace visitor's last IP octet with 0" and "Obfuscate IP-Removed". The setting "Before Geo-Lookup: Replace visitor's last IP octet with 0" ensures that, before this so-called geo-localisation, the IP address is anonymised by replacing the last octet of the IP address with zeros. For statistical analysis, the user's approximate location is added to the tracking package, which still contains the complete IP address. Before saving the tracking package, the IP address shall be replaced by a single fixed IP address - in this regard, one speaks of a generic IP address - if the "Obfuscate IP -Removed" setting has been configured. Thus, the IP address is no longer contained in a saved data set.

F. Your Contact Persons

Contact Person for Exercise of Your Rights
For further information concerning the exercise of your rights, please see https://datenschutz.volkswagen.de.

Data Protection Officer
Our Data Protection Officer shall support you as your contact person on all data protection-related matters.

Data Protection Officer of Volkswagen AG
Berliner Ring 2, 38440 Wolfsburg

datenschutz@volkswagen.de

Status: June 2018